Cric Ex Privacy Policy —
Your data, our responsibility

1 Introduction & Scope

Cric Ex ("we", "the platform") is deeply committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, store, and safeguard your personal information.

By visiting the Cric Ex website or using our services, you agree to this Privacy Policy. This policy is part of our Terms & ConditionsShould be read in conjunction with.

Who Does This Policy Apply To?

• For all visitors to the Cric Ex website.
• For all registered members on Cric Ex.
• For everyone using our services from Bangladesh.

2 What information we collect

Cric Ex only collects information that is necessary for providing and improving its services. We do not request or retain any data beyond what is needed.

Information provided directly

Information you provide during registration or account management:

Automatically collected information

Some information is collected automatically while you use the platform:

• IP address and device type (for security purposes).
• Browser type and operating system.
• Login time and session duration on the platform.
• Which pages you have visited (for service improvement purposes).
• Betting history and transaction details.

3 How we use your data

Cric Ex uses your information for specific, transparent purposes only. We never use your data in any unauthorized way.

Primary Use

• Creating and managing your account.
• Processing betting and payment transactions.
• Verifying age and identity.
• Confirming winnings and processing withdrawals.
• Providing customer support.

Excessive use

• Enhancing platform security and preventing fraud.
• Sending you relevant offers and promotions (with your consent).
• Assessing and improving service quality.
• Complying with legal obligations.

4 Data storage and retention

Cric Ex retains your data only for as long as necessary or required by law. Once an account is closed, most data is deleted within a defined period.

Retention period

Certain data may be retained for longer periods where required for legal obligations or dispute resolution.

5 Sharing data with third parties

Cric Ex never sells your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services.

Data sharing instances

• Payment processor: Payment gateways such as Mobile Pay, Nagad, and Rocket receive the information required to process transactions.
• Identity Verifier: Authorized service providers for age and identity verification.
• Legal authority: To relevant authorities when required by court order or legal obligation.
• Security Services: For fraud detection and prevention.

6 Cookie Policy

Cric Ex uses cookies to improve your experience on our website. Cookies are small text files stored in your browser.

Cookie type

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional cookies: Used to remember your preferences (language, layout). These are optional.
• Analytics Cookies: Used to understand site usage patterns. You can turn this off.
• Marketing cookies: Used to show offers tailored to your preferences. Completely optional.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect your ability to log in.

7 Security Measures

Cric Ex uses industry-standard security measures to protect your data. Our security team monitors systems around the clock.

Our Security Technology

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-Factor Authentication (2FA) — to keep your account secure.
• Real-time fraud detection system.
• Regular security audits and penetration testing.
• Password hashing (bcrypt) — passwords are never stored in plain text.
• Physical security at data centers.

8 Your data rights

Cric Ex believes you should have full control over your own data. You are entitled to the following rights:

• Right to access: You can request to see what personal information we hold about you.
• Right to rectification: You may request corrections to any inaccurate information we hold.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to object: You may object to your data being used for specific purposes.
• Right to Portability: You can request your data in a structured, machine-readable format.
• Right to withdraw consent: You can opt out of marketing communications at any time.

To exercise these rights, support@cricex.cashEmail us at. We will respond within 30 days.

9 Minor Protection

Cric Ex does not knowingly collect any information from individuals under the age of 18. Our services are intended exclusively for adults.

• Age is verified at the time of registration.
• Any member found to be under 18 will have their account closed and personal data deleted.
• If you have concerns, parents or guardians may contact us at support@cricex.cash.

10 Policy Changes

Cric Ex may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

• The date of changes will be shown at the top of the page as "Last Updated".
• A notice will be sent to your registered mobile number or email before any major changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object, you will be given the option to close your account and withdraw your balance.

11 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us. Our dedicated privacy team will handle your matter promptly and with care.